About Us. - Adept Mobility

About Us.

"Our business success relies totally on our customer's happiness and health."

                                                                                     -David Lieu Founder
 
Who are we?
 
Adept Mobility is a family-owned online retailer providing competitive prices on mobility scooters and other mobility equipment. Our goal is to provide a memorable shopping experience when you shop on our online store by delivering an exceptional selection of quality products while giving you the best prices and personalized customer service that you won't find in any of the big retail stores.
 
What We Stand For?
 
Acceptance of failure
Determination for success 
Exceeding Expectations
Pay it forward
Together we make the difference
 
Why Buy From Us?
 
Unlike other big retail stores, we are family own and give personalize service to our customers. We've owned and tested countless scooters, wheelchairs and other mobility equipment. Whether you are looking for the one perfect scooter/wheelchair or to fit a particular need, we can help guide you in the right direction. We've partnered with the world's leading manufacturers and brands to bring the best selection of mobility equipment that fits your needs. We strive to be innovative and offering our customers something they want, putting their desires at the top of our priority list.
 
Our 5 Core Values
 
1. Develop enthusiastically satisfied customers all of the time. 
2. Delivering on our promises
3. We listen carefully to each situation and we serve with our fullest passion
4. Respect - We treat everyone with respect and promote an open environment for our staff and customers
5. Solid products that last
 
 
Customer Service and Reliability
 
Our company has been doing business for years and have developed a reputable online presence. We have an amazing team with vibes and aim to grow our business to the next level by offering our customer not only the best but with the most enthusiasm all the time.
 
We have fulfillment centers located nationwide. Guarunteeing you with the shortest shipping times available.
 
Our Story
 
Growing up, my parents were usually busy trying to make a living working to support the family, most of the daily care was done by my grandmother. Me and my grandmother had a very deep relationship together, I remember all the times when my grandmother would bring me to do all of the grocery shopping and I would help her carry the bags of grocery back home.
 
I would never carry more than 2 bags at a time, but my grandmother would carry 4 to 5 bags of heavy groceries at a time. I felt the struggle that an old lady lugging 4-5 bags of heavy groceries so that she may cook a delicious meal for her family. I vow to grow up faster so that I may help out with the groceries.
 
But as time went by, my grandmother's health suffered and fewer opportunities to go grocery shopping was limited. Eventually, her health situation would prevent her from walking much and years later, she passed away. I greatly missed the times when I would help her with the groceries and wonder if there was a way to have her move more even when her health started to suffer so that we may have more chances of grocery shopping together. 
 
This business was created for my grandmother and individuals who may have mobility issues that are preventing them from living life to their will and so that they may have the freedom to have more experiences with their family members.
 
David Lieu
Founder
 
 

Contact us:

One of the many benefits of our store is that we are available 24/7/365.  If you have any questions, please reach out to us and we will be glad to help.  We are family owned and realize that this business is built on our customers.

 

 Phone:

7 days a week 9am - 9pm EST
1-888-255-3488


E-mail:

24/7/365 quick response
sales@adeptmobility.com


Live Chat w/expert

Online - M-F, 9am - 9pm EST
Offline - Leave a message, we'll respond within 12-24 hrs.